Refunds will be initiated within 3 business days of receiving email confirmation.
This may then take up to 15 business days to process.
This includes processing times for credit card companies, international bank transfers, Shopify Payments, as well as PayPal (if PayPal is used to purchase).
Please note that although the currency may show your home countries’ currency, our store converts all payments into yen at the time of purchase. Foreign exchange will affect the amount refunded, therefore the refunded amount may be greater or smaller than the day of purchase.